19 - 20 March, 2019 | Hilton London Olympia , London, United Kingdom
Chris Thomas, RPA Solution Specialist at NICE

Chris Thomas

RPA Solution Specialist

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda

Conference Day One - Tuesday 19th March 2019

Friday, July 3rd, 2020

12:20 PM Cognitive Intelligence: Enhancing CX by Leveraging Speech Analytics & Virtual Assistant Technology

  • Cognitive technology overview: Real time process guidance and resolution through analytics and automation
  • Integration: A business case illustrating the integration of Robotic Assistant tech and Advanced Speech Analytics, driving up customer retention
  • Snap shot of successes realised within the insurance sector