Spotify is on a mission to ensure they can provide business value back to their stakeholder through the automations they’re building. Sidney Madison-Prescott is helping them accelerate their IA Journey by utilizing a hub and spoke model of governance where citizen developers work on low-risk tasks, and the COE focuses on automating complex high-risk processes. In taking this holistic approach to transformation, they’re bringing their employees into the IA Journey.
Natural Language Processing (NLP) has useful applications across the organization. From assessing customer queries for product creation and management, to text analytics to integrated virtual assistants, NLP is a tool as diverse as RPA. This session will discuss...
McKinsey states that 70% of transformation projects fail. This panel discussion will take a candid look at why many automation projects fail, what failure actually means and what can be done after a project is deemed a "failure".
Similar to a roundtable IRL, a V-IDG is a discussion held over video chat. Kept to smaller groups of 5 or less so that everyone is able to visually connect, V-IDGs help senior business leaders get face-to-face time with like-minded people, experiencing similar current challenges. When executive decision makers are facing many of the shared problems across departments, industries, and countries, it’s imperative that they share their found pieces of the jig-saw puzzle. Only then can they collectively start piecing together the whole picture.
Group 1: Scaling Automation with Internal Capabilities