April 28, Main Day Two

10:00 am - 10:30 am EST 1:1 Matched Business Meetings

10:30 am - 11:00 am EST 1:1 Matched Business Meetings

11:00 am - 11:30 am EST 1:1 Matched Business Meetings

11:30 am - 11:45 am EST Comfort Break

11:45 am - 12:00 pm EST Welcome Orientation and Chairperson’s Opening Remarks

12:00 pm - 12:30 pm EST OPENING USE CASE Spotify's Mission to Build an Innovation First Mindset For Automation Frameworks and Capabilities

Sidney Madison Prescott - Global Intelligent Automation Lead, Spotify

Spotify is on a mission to ensure they can provide business value back to their stakeholder through the automations they’re building. Sidney Madison-Prescott is helping them accelerate their IA Journey by utilizing a hub and spoke model of governance where citizen developers work on low-risk tasks, and the COE focuses on automating complex high-risk processes. In taking this holistic approach to transformation, they’re bringing their employees into the IA Journey.

  • Upskilling citizen developers with internal boot camps and providing varying levels of engagement to suit their needs
  • Building capabilities in the COE with established RPA developers to deliver cross-functional automated capabilities
  • Focusing on RPA and workflow automation to deliver streamlined, productive process efficiency

Sidney Madison Prescott

Global Intelligent Automation Lead

12:30 pm - 1:00 pm EST NLP and its Opportunities to Accelerate Innovation Across the Enterprise

Natural Language Processing (NLP) has useful applications across the organization. From assessing customer queries for product creation and management, to text analytics to integrated virtual assistants, NLP is a tool as diverse as RPA. This session will discuss...

  • The data management practices needed to support a successful NLP project
  • Selecting the right NLP tool for your organization's existing automation toolkit
  • Leveraging the right people to interpret and analyze the data

1:00 pm - 1:30 pm EST PANEL DISCUSSION What Next? What to do Once an Automation Project is Deemed a "Failure"

Glen Parrillo - Vice President of Finance and Controller, AccuWeather, Inc.
David Palastro - VP Procurement and Contract Managment, Sompo International

McKinsey states that 70% of transformation projects fail. This panel discussion will take a candid look at why many automation projects fail, what failure actually means and what can be done after a project is deemed a "failure".

  • How can automation leaders go about conducting an autopsy of the project to identify the "cause ofdeath"?
  • Can certain methodologies or practices reduce the risk of project failure, e.g. lean or agile methods?
  • How can automation leaders identify project components that are salvageable for the next project?


Glen Parrillo

Vice President of Finance and Controller
AccuWeather, Inc.


David Palastro

VP Procurement and Contract Managment
Sompo International


Similar to a roundtable IRL, a V-IDG is a discussion held over video chat. Kept to smaller groups of 5 or less so that everyone is able to visually connect, V-IDGs help senior business leaders get face-to-face time with like-minded people, experiencing similar current challenges. When executive decision makers are facing many of the shared problems across departments, industries, and countries, it’s imperative that they share their found pieces of the jig-saw puzzle. Only then can they collectively start piecing together the whole picture.

Group 1: Scaling Automation with Internal Capabilities

  • Investing in in-house knowledge and capabilities as an enabler for scale
  • Choosing which resources to invest in, from citizen developers to centers of excellence and steering committees
  • Selecting when to keep a project internal and when to reach out to solutions providers

2:00 pm - 2:15 pm EST Comfort Break

2:15 pm - 2:45 pm EST 1:1 Matched Business Meetings

2:45 pm - 3:15 pm EST 1:1 Matched Business Meetings

3:15 pm - 3:45 pm EST 1:1 Matched Business Meetings

3:45 pm - 3:50 pm EST Close of Conference