February 22, Main Day One

10:00 am - 10:30 am EST 1:1 Matched Business Meetings

10:30 am - 11:00 am EST 1:1 Matched Business Meetings

11:00 am - 11:30 am EST 1:1 Matched Business Meetings

11:30 am - 11:45 am EST Comfort Break

11:45 am - 12:00 pm EST Welcome Orientation and Chairperson’s Opening Remarks

12:00 pm - 12:30 pm EST PANEL DISCUSSION Turning Data into Dollars with Machine Learning, AI and RPA

Adam Gorski - CIO, Contour Global
Vikram Sandhu - VP for Digital Transformation and Head of Process Re-engineering, IPA, Emirates NBD

Automation enables (profitable) business intelligence through data-connecting technologies, such as machine learning (ML) and AI. In this panel, executives across separate business functions will discuss how these technologies can gain a greater wallet-share from existing customers through tools, insights and master data management. The panel will discuss overcoming common challenges, such as:

  • How Robotic Process Automation can be used to collect data from different legacy systems to feed predictive ML algorithms
  • Not all BI is created equal: Choosing the right insight for predictive analytics
  • How executives can build the talent required to deliver automated initiatives

Adam Gorski

Contour Global


Vikram Sandhu

VP for Digital Transformation and Head of Process Re-engineering, IPA
Emirates NBD

12:30 pm - 1:00 pm EST FIRESIDE CHAT Tackling the document understanding challenge at Cushman & Wakefield - Strategies for Automating Unstructured Content

Brandi Corbello - VP of Transformation, Cushman & Wakefield
Tom Wilde - CEO, Indico

Cushman & Wakefield is among the world's largest commercial real estate services firms. After beginning their digital transformation journey they realized they needed a powerful tool to intake and understand their unstructured content. This fireside chat will discuss…

  • How moving beyond traditional OCR templating and keyword based approaches to document understanding is the only way to solve unstructured content at scale.
  • How empowering process owners can eliminate barriers to adoption to encourage change management and employee acceptance.
  • How to radically reduce the amount of data needed to train AI and ML solutions


Brandi Corbello

VP of Transformation
Cushman & Wakefield


Tom Wilde


1:00 pm - 1:30 pm EST CASE STUDY Process Mining at CBRE: Making Every Mistake Possible and Still Getting Results

Samuel Aborne - VP for Services and Operations Enablement, Cbre Group, Inc.

With over 100 thousand global employees, CBRE is a fortune 500 company that prides its success on its diverse portfolio of real estate investments. Sam Arborne led the implementation on process mining to spotlight and tackle organizational inefficiencies. In this session, he’s going to share some of the mistakes he’s made along the way, as well as how he’s rectified them, including:

  • Working backwards from their current ROI – how did they get there?
  • The biggest inhibitors leading your project to stalling, and how to avoid them
  • The foundations necessary to delivering process mining in-house

Samuel Aborne

VP for Services and Operations Enablement
Cbre Group, Inc.


Similar to a roundtable IRL, a V-IDG is a discussion held over video chat. Kept to smaller groups of 5 or less so that everyone is able to visually connect, V-IDGs help senior business leaders get face-to-face time with like-minded people, experiencing similar current challenges. When executive decision makers are facing many of the shared problems across departments, industries, and countries, it’s imperative that they share their found pieces of the jig-saw puzzle. Only then can they collectively start piecing together the whole picture.

Group 1: Modernize the Customer Experience with Intelligent Document Processing

  • Customer experience is built on intelligent exchange of content and information
  • Automate both data and decision making directly from your content
  • Improve process efficiency and effectiveness with people and content

2:00 pm - 2:15 pm EST Comfort Break

2:15 pm - 2:45 pm EST 1:1 Matched Business Meetings

2:45 pm - 3:15 pm EST 1:1 Matched Business Meetings

3:15 pm - 3:45 pm EST 1:1 Matched Business Meetings

3:45 pm - 3:50 pm EST Close of Day One