100% ONLINE & FREE TO ATTEND FOR ALL IN-HOUSE PRACTITIONERS
17 - 18 November, 2020 | Time Zone: CET
Conference Day 2 – Wednesday 18th November, 2020
12:00 pm - 1:00 pm
Re-Aligning IA with Business Transformation Objectives to Deliver End-to-End Impact
Milan Parmar -
Head of Service Management - Networks Managed Service Delivery,
Ericsson
Sébastien Foucaud - Chief Data Officer, HRS
Anna Alechno - Former Global Process Improvement and Automation Lead, IKEA
Nishat Hashem - Former Change Transformation, Ebay
Niels Brooijmans - Expert Lead Customer Process Management, VGZ
· Using IA as a vehicle for achieving organizational goals – from market share, to growth, to customer experience excellence
· Ensuring IA gains momentum, funding, and support from the boardroom to the front line
· Aligning IT and operations for smoother digital transformation execution
1:00 pm - 2:00 pm
Leading a Seamless RPA Journey: Key Learnings to Maximize Success and Avoid RPA Shortcomings
Maher Chebbo -
GM & Senior Executive Digital Officer,
General Electric
· The human side of what is needed to lead a successful robotics effort and identifying the roles, responsibilities and governance for an RPA effort
· The key stages of process identification, automation and optimization
· Where to avoid common and unexpected failures
2:00 pm - 3:00 pm
How to Scale Data Function in a Fast-Growing Organization
Sébastien Foucaud -
Chief Data Officer,
HRS
In a fast-growing company like HRS, knowing how to use Data Analytics, Data Science and Machine-Learning is not only about hiring the right data people and work on the right problem but also how to setup the function and spread best knowledge and practices related to data and associated technology across the organization. In this talk I will use concrete examples of problems faced in setting up and growing a data function and how we are solving it at HRS, in particular in times like during the COVID-19 crisis.
3:00 pm - 4:00 pm
Why Design Thinking is The Way to Approach Digital Transformation?
Gediminas Buivydas -
Head of Digitization and RPA,
Ignitis Group
As companies challenged to introduce a digital culture across the organisation, Gediminas and his Intelligent Automation team has been pioneering into ideas such as RPA, Machine Learning, Chatbots and Blockchain and implemented digital initiatives that has released 87 FTEs back to the business. Discover in this session:
· Why wouldn’t traditional planning work when developing digital capabilities development
· Pushing new digital initiatives focusing on generating business ROI
· Combining design sprint and Hackathon to help driving digital initiatives and culture
