17 - 18 November, 2020 | Time Zone: CET

Daniel Henneke

Automation Discovery Lead Swisscom

• Daniel Henneke has an Engineering, Innovation, and Strategic Management background. • He has got about 12 years of experience in the IT and Telco Industry. • During this time Daniel worked on implementing a capability-based architecture to guide the evolution of Swisscom Operations • Daniel also led a squad related to implementing data analytics within Operations to improve operational excellence. • Daniel built the Automation Discovery and System Architecture Domain for Robotics Process Automation at Swisscom Operations • Most recently, Daniel is building a process mining capability for uncovering process optimization and automation potential by the help of quantitative process data analysis.

Conference Day 1 – Tuesday 17th November, 2020

Monday, July 27th, 2020

12:00 PM The Future of IA: Predicting the New Wave of Trends, Pitfalls and Business Opportunities

·        Discussing how IA has allowed organisations to handle business disruption in 2020 and come out stronger the other side

·        What tools and technologies will the pandemic drive, how will job descriptions evolve, and what does this mean for change management?

·        How organisations can embrace new evolving trends with limited risk

3:00 PM Humanizing Technology: How to Promote the Workforce by Deploying Intelligent Automation

·        The role of automation in eliminating human powered monotonous tasks, that allow for a workforce to be promoted to performing high-value skilled tasks

·        How to educate and train the workforce in deploying and maintaining automation 

·        Achieving buy-in at an organization plagued by worries of automation related job-losses 

·        Managing change, expectations vs reality, and starting with your best core processes 

Check out the incredible speaker line-up to see who will be joining Daniel.

Download The Latest Agenda