Process Optimization: Use GenAI
in GBS for streamlined processes
and improved efficiency through
intelligent automation.
Data-Driven Insights: Leverage
GenAI for actionable insights from
GBS datasets, enhancing datadriven
decision-making.
Enhanced Customer Experience:
Implement GenAI in GBS for
personalized and improved customer
interactions, ensuring a tailored
service experience.
Check out the incredible speaker line-up to see who will be joining Malgorzata.
Download The Latest Agenda