Ömer Adıgüzel

Technical Lead Generative AI Lufthansa Group

Broad experience in Data Science and AI for 10+ years. Managed and mentored teams in Data Science projects, specializing in Machine Learning and AI applications such as IoT projects, Predictive Maintenance, Root Cause Analysis, Anomaly Detection, Customer Segmentation, Next Best Offer, Recommendation, Churn Analysis, Healthcare and Customer Journey. In my present role as a Technical Lead at Lufthansa Group, I am actively involved in implementation of Generative AI use cases, providing guidance on adopting the latest Generative AI advancements, and simultaneously raising awareness on Responsible AI ethics throughout the company. Father of Daphne Leda, retired musician, and gardener.

2nd CONFERENCE DAY – June 5th

12:00 PM LEVERAGING GENERATIVE AI IN MULTIPLE WAYS TO CREATE AGILE CUSTOMER EXPERIENCE

 Utilizing the LLMs capabilities to automate the customer feedback management

 Starting from extracting entities to text summarization, question answering to personalized emails generation

 How to accelerate the process on both company and customer side

 Designing a robust and compact Generative AI application in a trusted way

Check out the incredible speaker line-up to see who will be joining Ömer.

Download The Latest Agenda