Think Tank Day: August 5th



Think Tanks

11:00 am - 12:00 pm THINK TANK ONE Driving Organizational Change with a People-Conscious Automation Strategy

Abe Khaleeli - Senior Intelligent Automation Director, Pandora Media
Jason Gross - Innovation + Insurtech + Strategy, Gross Group

For automation to truly take hold within a company it must be embraced by the employees. This is a two-way street, requiring championship from both senior leadership and adoption from the employee practitioners. This think tank will be a facilitated conversation that aims to share industry knowledge and connect senior leaders with practical insights to ensure automation is respected within an organization.

This hour-long session will be a facilitated conversation that covers…

  • The ROI of creating a culture that embraces automation
  • Engage employees at the grass-roots with communications road-shows and pitch-decks
  • Gaining senior leadership buy-in and using it to help automation projects succeed


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Abe Khaleeli

Senior Intelligent Automation Director
Pandora Media

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Jason Gross

Innovation + Insurtech + Strategy
Gross Group

12:00 pm - 12:15 pm COMFORT BREAK

12:15 pm - 1:15 pm THINK TANK TWO Turning the Titanic: Pivoting Automation Programs as they Scale Towards Success

Umapathy Viswanathan - Director - Strategic Partner Governance and IT Transformation, Insurance Provider to 1 in 3 Americans

Whether it’s the scaling of an RPA program, process intelligence, AI, conversational intelligence or something else automation-adjacent, rolling out automation projects across an enterprise can be a lot like steering a large ship. This think tank will be a facilitated conversation that aims to share industry knowledge and connect senior leaders with practical insights on adjusting automation projects as their deployment receives feedback. Don’t get to the end of a deployment and realize the scope of an automation project should have been different.

This hour-long session will be a facilitated conversation that covers…

  • Building opportunities for feedback and change into automation project management
  • Deciding when to change and when to stay the course
  • Assessing the impact of change on an automation project: from budget to schedule, resource use and documentation


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Umapathy Viswanathan

Director - Strategic Partner Governance and IT Transformation
Insurance Provider to 1 in 3 Americans

1:15 pm - 1:30 pm COMFORT BREAK

1:30 pm - 2:30 pm THINK TANK THREE Envisioning and Preparing for the Future of an Automation-Augmented Workforce

Holly Uhl - Director of Operational Excellence & Robotics, State Auto Insurance Companies

Automation leaders and executives championing automation initiatives recognize that their work directly impacts how work is done, and will be done in the future. But do they know where they’re heading, or how it will impact the jobs employees will do on a day-to-day basis? This think tank will be a facilitated conversation that aims to share industry knowledge and connect senior leaders with practical insights on how the leaders changing their organization with automation can work with employees to deliver a workforce of the future.

This hour-long session will be a facilitated conversation that covers…

  • Developing and communicating a clear vision for an organization’s future workforce skills and roles
  • Working with HR to provide employees with opportunities to retrain and reskill
  • Remaining involved with employee sentiment and stress to prevent automation anxiety


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Holly Uhl

Director of Operational Excellence & Robotics
State Auto Insurance Companies