Brad DeMent

Partner ScottMadden

Pre-Conference Week: August 5th

Wednesday, August 5th, 2020

1:30 PM WORKSHOP C: Automation as an Enabler to Next Generation Service Delivery

Without a comprehensive approach to driving change, even the most untouchable business transformation strategy will fall flat. As many organizations evolve, it is extremely important to remain focused on expanding your scope, innovating your capabilities, and inspiring your teams. Those who don’t, will stagnate. However, those who do will remain strategic organizational assets. This workshop is perfect for organizations wanting to go beyond the basics with ideas that do not discard the necessities of their core responsibility for an effective and efficient services delivery model.