Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.
In this presentation from RPA 2017, David
Johnston, Process Improvement Manager of Heritage Bank.
Identifying
and prioritizing different automation activities across
customer service functions for low-budget yet high impact
RPA opportunities.
Connecting
with existing organizational governance functions
to lower the barrier to entry.
Scheduling processes across bots in a lower volume environment
for efficiencies.
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