19 - 22 February, 2019|
Amara Sanctuary Resort Sentosa, Singapore

Conference Day Two – Thursday 21 Feb 2019

8:00 am - 8:50 am Morning Refreshment and Registration

8:50 am - 9:00 am Opening Remarks from the Chairperson

For early-stage adopters:

9:00 am - 9:40 am Scaling Cognitive RPA Across the Enterprise

·         Expanding your Bot workforce: What are the commercial and technical considerations?
·         The importance of small success and how can these be replicated in other units?
·         Creating a ‘Centre of Excellence’  for automation governance, process assessment and organisation wide support
·         Fostering internal collaborations, management support  and customer acceptance for cross-functional scaling

9:40 am - 10:20 am Case Study: Key Lessons Learned from Mediacorp’s Automation Journey

  • Developing a holistic view of your IT environment and  internal  processes
  • Ensuring sustainability and scalability of your IA strategy
  • Setting benchmarks, measuring ROI and evaluating results

10:20 am - 11:00 am Morning Networking & Refreshment Break

11:00 am - 11:40 am Chat Bots and Virtual Assistants: A New Era of Customer Service!

·         The role of intelligent chat bots with enhanced data analytics features, in achieving your overall digital transformation objectives?
·         Emerging trends chat bots including - optical character recognition, speech-enabled technology and conversational analytics
·         Leveraging on Chat bots to gain customer insights, create better customer interactions and achieve efficiency

12:20 pm - 1:00 pm AI Driven Supply-Chains for the New-Age Businesses

·         AI for inventory forecasting, warehouse management and supply-chain planning
·         Role of predictive analytics in supplier selection and vendor relationship management
·         Capitalising on NLP for data cleansing and achieving  data robustness

12:20 pm - 1:00 pm Revolutionising the Banking and Finance Landscape with AI

·         Reality behind the hype: How is AI disrupting the banking sector and what are the emerging trends to take note of?
·         Creating a customer-centric BFSI model with Artificial Intelligence
·         Identifying and tackling the barriers to widespread use of AI?

1:00 pm - 2:10 pm Networking Lunch

9:40 am - 10:10 am Creating a Robust Digital Transformation Framework for RPA Implementation

2:50 pm - 3:30 pm Harnessing the Power of AI in the Healthcare Sector

·         Utilising AI based algorithmic solutions for  evidence-based predictions and decision making
·         How are AI and robotics transforming the healthcare eco-system in-terms of research, diagnosis and treatment?
·         Internet of Medical Things (IoMT) in consumer health applications 

3:30 pm - 4:20 pm Closing Panel: The Road Ahead for Intelligent Automation and Artificial Intelligence

·         Assessing current cloud, hardware, and platform strategy for AI implementation
·         Getting those much-needed top management and cross-departmental buy-in for your AI ambitions
·         Do we have a shortage of AI ready workforce and how can the skill gap be met?
·         Build vs Buy vs Collaborate: What works best?
·         What does the future look like for AI in the next 5 years?

4:20 pm - 4:30 pm Closing Remarks from Chairperson & Close of Conference Day Two