Jeff Frame is a Lean Six Sigma and Agile Evangelist leading IT and business transformation across multiple industries for the last 20 years. Building on a foundation that has its roots in psychology and the not-for-profit organizations, Jeff transitioned to “Corporate America” after receiving his MBA. During his 13-year career at Liberty Mutual Insurance, Jeff held a variety of roles from Analyst to Process Improvement Consultant and ultimately to numerous management positions leading organizational change focused on simplifying, standardizing and automating processes across IT and business units.
Leading with Lean and executing with Agile became a successful formula, not only to streamline the organization but to drive innovation. In 2015, Jeff and his team of agile experts and automation engineers were awarded the BMC Innovation Award for developing, deploying and scaling “Self-Healing Automation”. At the forefront of this was Lean, “if you automate a bad process, you increase defects, development costs and you just do bad things faster”.
In his current role, Jeff leads a team of Continuous Process Improvement (CPI) Consultants and Agile practitioners responsible for implementing Lean and Agile at the RiverStone Group.