Main Day One: Tuesday, December 1

11:00 am - 11:15 am Chairperson's Opening Remarks

11:15 am - 12:15 pm WORKSHOP: Blockchain: The Next Step in Your Automation Journey

Phil Searle - Founder & CEO, Chazey Partners
Chuy Michel - RPA Lead - Americas, Chazey Partners

When moving along your intelligent automation journey, there are a range of technologies at your disposal, including Robotic Process Automation (RPA), Machine Learning (ML) and Artificial Intelligence (AI). Blockchain has also emerged more recently, presenting the opportunity for an exponential leap in digitalization efforts. What exactly is Blockchain? How is it different? What opportunities and challenges does it present? How does it fit into your organization’s automation roadmap and work alongside other technologies such as Robotic Process Automation (RPA)? This workshop will discuss the key characteristics of Blockchain, and how it can become a valuable part of your intelligent automation journey. Key topics covered include:

  • What exactly is Blockchain, and what potential benefits can it bring to your organizations?
  • How Blockchain differs from RPA and other intelligent automation tools
  • How to leverage Blockchain in your current automation strategy
  • Key considerations related to Blockchain adoption
  • Effectively deploying Blockchain


Phil Searle

Founder & CEO
Chazey Partners


Chuy Michel

RPA Lead - Americas
Chazey Partners

12:20 pm - 12:50 pm OPENING KEYNOTE Northwell Health’s Preparedness for 2020: Testing Cloud Infrastructure Capabilities through Pandemic and Disaster

Christopher Hutchins - Avp, Healthcare Analytics, Northwell Health

Chief Data Officer, Chris Hutchins, attributes Northwell’s data management to their preparedness to respond to whatever 2020 has thrown at them. In this opening keynote, Chris will discuss how Northwell’s cloud infrastructure has enabled RPA, API connections and predictive modelling. 

  • Extending enterprise tracking capabilities to enable the transfer of over 800 patients
  • Being strategically prepared and proactive through data modelling across the pandemic and environmental events
  • Managing structured and unstructured data to enable greater automation in 2021

Christopher Hutchins

Avp, Healthcare Analytics
Northwell Health

12:55 pm - 1:25 pm FIRESIDE CHAT: ‘The Zero Touch Goal’ - Using Intelligent Document Processing to Support an E-Invoice Initiative

Kathy Mahaney - IT Director – SPPO Smart Automation, Procter & Gamble
Bruce Orcutt - Vice President – Head of Product Marketing, ABBYY

Join this interactive discussion, and gain insight on how integrated document processing enables automation and capture of invoices from email, to achieve corporate goals of “Zero Touch Processing” for e-invoice initiatives. Includes live Q&A.


Kathy Mahaney

IT Director – SPPO Smart Automation
Procter & Gamble


Bruce Orcutt

Vice President – Head of Product Marketing

1:30 pm - 2:10 pm Demo Session and Raffle

2:10 pm - 2:30 pm Comfort Break

Virtual Interactive Discussion Group


12:50 pm - 1:30 pm OPTION 1 Combining Journeys, Processes and Tasks for a Fuller Picture
Mark McGregor - Director of Product Marketing – Timeline, ABBYY

Use journeys to uncover real system requirement. Process mining is not all about the happy path. Leveraging task capture to capture requirements in a remote world.


Mark McGregor

Director of Product Marketing – Timeline


2:30 pm - 3:10 pm OPTION 2 Stop Fighting Fires and Start Driving Value: Sustainable Strategies to Improve RPA Quality and Reduce Bot Downtime
Matthew Dodgson - Head of Global Solution Engineering, Blueprint Software Systems
  • Primary causes of bot failures and costly break-fix cycles
  • Designing and delivering higher-quality automations that have notably increased up-time and require less maintenance.
  • Setting up an RPA governance model that leads to 3x less bot outages and improved business value delivery across the full lifecycle of an automation


Matthew Dodgson

Head of Global Solution Engineering
Blueprint Software Systems


2:30 pm - 3:10 pm OPTION 3: How to Reduce Claims processing Time by 85% with Intelligent Process Automation with Indico
  • Join this session to learn how Intelligent Process Automation provides a single, no-code solution
  • Effectively address structured, semi-structured & unstructured documents
  • Deliver faster claims processing time and an improved customer experience


2:30 pm - 3:10 pm OPTION 4 Hyperautomation and the Road to Enterprise-Wide Automation: Exploring Automation from Discovery to Testing to RPA to Reduce risk and Extend Value on the Road to Enterprise-Wide Automation
  • Exploring Hyperautomation: from process intelligence to RPA, to machine learning, process mining and AI
  • Utilizing hyperautomation for strategic automation
  • Managing, tracking and measuring end-to-end automation efforts

From casual Q+A to thought provoking discussion, join these thought leaders for an informal afternoon of automation in conversation 

Who will be participating this Afternoon?

Eduardo Erazo, Global Director of Data Innovation, Black & Veatch and Jean-Baptiste Fillol, People and Communication Director AXA will be answering all your questions on data management, HR and innovation!


Eduardo Erazo

Global Director of Data Innovation
Black & Veatch


Jean-Baptiste Fillol

Head of HR
AXA Partners Asia