Agenda Day 1

All Times in ET

9:00 am - 9:45 am Living On The Edge: Digital Transformation To Outpace Disruption

Swaminathan Iyer - Head Digital, Digital Transformation, ViacomCBS
  • Recognizing disruption as close to it's onset as possible
  • Realizing a consistent value proposition in the brand
  • Consistently engaging in hyperautomation in new and different ways like low code DevOps
  • Augmenting current product with future product
  • Understanding the construct of a new landscape and building a product rollout timeline that meets the pace of change
  • Learning from past disruptions while building an innovative product utilizing other digital assets for the current disruption
  • Never standing still and anticipating the next great disruption

Swaminathan Iyer

Head Digital, Digital Transformation

10:00 am - 10:45 am Orchestrating & Accelerating Workflows To Achieve End-To-End Automation Innovation

The whole is greater than the sum of its parts. The danger of sourcing low code automation is that fiefdoms can materialize. Without at least federated connective tissue, the possible distributed wins add up to a collective enterprise loss. Only when cross-enterprise workflows weave together technology and talent can the organization achieve innovation.

  • Harmonizing systems, people, data, RPA and AI into single workflows
  • Utilizing low code technology to build faster while increasing the collaboration between the business and IT
  • Harnessing low code technology to quickly and easily sync multi-source data for decision-making on the edge
  • Ensuring a cloud-native approach for future innovation

11:00 am - 11:45 am Designing The Enterprise For Exponential Growth Utilizing Low Code Automation

Turnkey solutions don’t always live up to the hype. Often, timelines are longer than promised and costs are higher than forecasted. But at times, new and innovative technology can help bridge the gap from one reality to another. The true value of that technology can be judged by the length of its tenure in providing true change to the enterprise. 

  • Realizing that no matter if growing via organic means or acquisition, when correctly equipped low code reduces cost
  • Understanding that with no governance, low code increases cost
  • Accepting that with overly rigid governance- especially from a CoE- the promise of low code cannot be attained
  • Recognizing that the long-term value in any low-code automation is found in the initial education and buy-in of the front lines as well as collaboration with IT
  • Blending enterprise tacit knowledge on the enterprise edge by going from business and IT and code being three people to being one person

12:00 pm - 12:45 pm How Do You Scale Your Intelligent Automation Throughout The Enterprise?

Your roadmap details how you realize your intelligent automation vision. Simply automating repetitive tasks does gain enterprise efficiency and reduces overall cost. But if simply automating repetitive tasks is still your only goal, taking a next step on your intelligent automation journey will be difficult. Iterative change should lead to holistic change for your enterprise. In addition to efficiency and reduced cost, each intelligent automation project can output insights for your enterprise.


  • Are you still only engaging intelligent automation in back-end processes?
  • Are you only engaging intelligent automation in front-end customer facing processes?
  • Is the team responsible for the back-end automation the same as the team that is responsible for the front-end automation?
  • Is there a separate internal AI and/or advanced technologies unit from your RPA-focused activities?

1:00 pm - 1:30 pm Digital Transformation From The Mind Of The CTO

Rukesh Patel - CTO, Edelweiss

Low code automation is often considered business-led technology. The conversation usually starts with the fact that IT is too slow. And continues with the fact that to succeed at the pace of change, technology must exist and be governed on the edge of the enterprise. But what if an enterprise technology leader in the form of a CTO provided the inspiration for digital transformation?

  • Attaining agility across all areas
  • Gravitating towards a cloud-first philosophy
  • Adopting a Low Code platform
  • Ensuring your tools are fit for purpose
  • Realizing that culture eats strategy for breakfast
  • Knowing that if you can't change the people, change the people

Rukesh Patel