Agenda Day 2

All Times in ET

9:00 am - 9:45 am Baselining Low Code Automation For Your Enterprise

Deepak Subbarao - Digital Transformation Lead, Zurich Insurance Group

A regulation is based in law- compliance must occur. A standard is based in simplicity by unity- if it’s done collectively by the composite, it will be easier for all included. Best practice is elusive with no governing body suggesting it, how can any practitioner be sure of its truth. And so best practice usually is bespoke. For x kind of enterprise, or y kind of team- best practice is alpha. When offered such customization, the only means with which to find custom best practice is through baselining.


  • Answering what low code means for your organization
  • Unpacking what technologies your organization classifies as low code 
  • Understanding what the business is already actually using
  • Realizing what low code technologies can cut across domains
  • Establishing governance to ensure adoption, continued use and scale of low code automation
  • Gaining and broadcasting early adopters and use cases to get the rest of the 70-80% of the organization bought in
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Deepak Subbarao

Digital Transformation Lead
Zurich Insurance Group

10:00 am - 10:45 am The Democratization of Digital Transformation

Vision, strategy and business continuity are important. But what if digital transformation could in fact happen on the edge and be proliferated back through the organization from there? With the digital workforce is truly being managed by the carbon-based workforce the argument could be made that cogent metrics simply need to be put in place for front-line collective intelligence to lead digital transformation at a disruptive pace.


  • Divining digital KPIs for the digital workforce, key products and key processes
  • Putting low code technology in domain experts hands
  • Driving a quicker pace for outcomes
  • Focusing humans not on tools but on the fact that they should design and govern the digital ecosystem  

11:00 am - 11:45 am Dealing With The Dearth Of Development Talent And The Evolving Citizen Developer

The citizen developer has arrived. The voracious appetite for unique code has made this fact so. But simply having citizen developers doesn't translate into enterprise success. The right tools need to be sourced. The right governance needs to be put in place. And the right systems need to be implemented to ensure that the data from citizen developer activity doesn’t fall off the edge.


  • Realizing that 2021 business resilience cannot be achieved without the citizen developer
  • Understanding that if the organization does not employ citizen developers with the right tools, low code automation technical debt will be added
  • Capturing the data coming out of the citizen developer to close the loop on low code automation value 
  • Ensuring cogent standards, governance and discipline is in place at all levels of the organization and each phase of low code automation to grow the talent, technology and value of the collaborative enterprise 

12:00 pm - 12:45 pm Surfing The Four Waves Of Enterprise Innovation

Any stakeholder in your value chain can be used as a muse. The customer is traditionally understood to be the best muse. Customer-centricity is the ultimate goal. But talent isn’t a bad one either. Considering the fact that embedded talent is different than incoming talent and that each of those segments is in constant flux. The tool as a muse is traditionally understood to be the worst muse for enterprise innovation because it’s traditionally employed as a ‘silver bullet.’ But when low code automation is considered based on how it can offer a better employee or customer experience, enterprise innovation can occur.


  • Changing Customer: Outpacing the surging digital demand from customers 
  • Embedded Talent: Upscaling high value talent with low-code capabilities  
  • Incoming Talent: Enabling the enterprise to service the changing workforce
  • Changing Tools: Procuring the new tools needed to build the anticipated 500 Million Apps in the next 5 years while removing the unneeded technical debt associated with all apps built in the past 40 years

1:00 pm - 1:45 pm The Democratization of Digital Transformation

John Barraclough - Senior IT Director: Digital Transformation, Procter & Gamble
  • Divining digital KPIs for the digital workforce, key products and key processes
  • Putting low code technology in domain expert's hands
  • Driving a quicker pace for outcomes
  • Focusing humans not on tools but on the fact that they should design and govern the digital ecosystem  


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John Barraclough

Senior IT Director: Digital Transformation
Procter & Gamble