RPA ASIA ONLINE EVENT | Day Two – 17 June 2020 SGT

10:00 am - 10:15 am Welcome Remarks

Krishna Ramachandran - Head of RPA, Philips


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Krishna Ramachandran

Head of RPA
Philips

10:15 am - 10:45 am Progressing Towards Intelligent Automation with OCR to Increase Productivity

Vineet Mehra - General Manager, Product Head – Order to Cash Product, A.P. Moller – Maersk

·         Analysing and creating a pattern to be able to extract the structured and unstructured data from documents (pdfs, emails, images etc.)

·         Re - engineering the processes to leverage OCR, Machine Learning, AI to minimize manual tasks & ensure information transfer faster

·         Reskilling employees for higher value role 

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Vineet Mehra

General Manager, Product Head – Order to Cash Product
A.P. Moller – Maersk

10:45 am - 11:15 am Intelligent Automation in a Whole Department, RPA and beyond: the KYC Case

Jonathan Eudeline - Program Director RPA, Crédit Agricole CIB

·         Defining a departmentwide automation strategy

·         Linking BPM and RPA solutions

·         Real-world use cases for KYC (RPA, NLP, ML, MT)

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Jonathan Eudeline

Program Director RPA
Crédit Agricole CIB

11:15 am - 11:30 am Break

·         Step by step guide to successfully implement RPA into supply chain management  

·         Reengineering supply chain processes to enhance RPA performance

·         Lesson learnt from supply chain leader on supply chain management with RPA

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Ping Ping Ong

Director Supply Chain Management - Strategy
Jabil Circuit

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Teik Lee Teoh

Senior Director Centralized Procurement
Jabil

12:00 pm - 12:30 pm Driving Digital Transformation & Automation in Finance Operations

Choo Yee Ling - Finance Director, Asia Pacific Middle East & South Africa, Electrolux
  • Challenges & pitfalls for applying digital and automation in finance operations and services
  • Rolling out bots effectively with right technologies  
  • Re- evaluting the success of RPA in finance operations 
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Choo Yee Ling

Finance Director, Asia Pacific Middle East & South Africa
Electrolux

12:30 pm - 1:45 pm Lunch Break

Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in the roundtable sessions of their choice, which has close relevance to their area of expertise and / or scope of responsibility.

INTERACTIVE DISCUSSION GROUP ( 45 minutes)


Roundtable A

1:45 pm - 2:30 pm Roundtable A: HR
Joel Leong - Global Talent Management Director, Jabil

Discovering how RPA adds value to the Payroll, Recruitment, Employee Onboarding processes. 

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Joel Leong

Global Talent Management Director
Jabil

Roundtable B:

1:45 pm - 2:30 pm Roundtable B: Customer Service
Martin Head - General Manager Customer Support Innovation, Fuji Xerox

Finding out how to automate customer service, provide personalized experience, improve customer loyalty, and reduce costs using RPA technology. 

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Martin Head

General Manager Customer Support Innovation
Fuji Xerox

Roundtable C

1:45 pm - 2:30 pm Roundtable C: Finance
Krishna Ramachandran - Head of RPA, Philips

Learning on how to do more with less with RPA in accounts payables, accounts receivables, trade financing, regulatory reports, reconciliation and financial forecasting.

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Krishna Ramachandran

Head of RPA
Philips


2:30 pm - 2:35 pm End of RPA Asia Online Event Day Two