Ambrish Kinariwala

Robotics Process and Cognitive Automation Capability Lead Australian Unit

Ambrish Kinariwala’s current role at Australian Unity is to build automation capability to execute on RPA, and AI use cases that allow Australian Unity to execute on its strategic priorities of Customer centricity, Employee empowerment and sustaining performance. As a leader, he is doing his best to model and drive a culture of learning, initiative and innovation. He is leading the implementation of emerging technology solutions in RPA and Cognitive Automation (NLP), with skills ranging from Project Management, software design & architecture, data analytics and operational improvements. His recent roles include leading RPA projects (Opportunity Assessment, Business case and Technology Implementation) for major Government Telco organisation, Infrastructure Services Company and Wealth Management arm of an Australian Big 4 Bank.


Thursday, September 19th, 2019

9:15 AM Implementing Robotic Process Automation with Python to Measure Customer Emotion

  •  Evaluating the potential approaches, benefits and risks of cognitive RPA to understand customer
  •    Prototyping cognitive RPA initiative: Outlining the proof of concept, testing the solution and analyzing results
  • Lesson learned from Australian Unity in using Python for better customer experience


Friday, September 20th, 2019

9:00 AM Workshop C: An RPA Scale up Guide: Embedding Robotics into Enterprise Operations

After successfully roll out your 1st batch RPA projects, how do you scale up the RPA capabilities across enterprise-wide to deliver business-wide impact?  

Learning outcomes:
·         Exploring the challenges in moving from prototype to scaled execution
·         Understanding how to operate RPA at-scale compared to normal business processes
·         Considering the roadmap to scaling and operating an RPA capability through centres-ofexcellence with reference to a number of international case studies
·         Developing your operating model for an RPA programme in scale
·         Building internal knowledge and capabilities
·         How to manage your digital workforce in scale

Check out the incredible speaker line-up to see who will be joining Ambrish.

Download The Latest Agenda