Conference Day Two – Wednesday, 29 August 2018
8:30 am - 9:00 am Morning Refreshment and Registration
9:05 am - 9:15 am Opening Remarks from the Chairperson
9:10 am - 9:25 am Vision for The Future of The Intelligent Automation Regulatory Landscape
As organizations across the maturity curve grapple with concerns of governance and internal controls for their automation efforts, their frustrations are often compounded by the regulatory environment; namely RPA regulation that have yet to catch pace with technological advances. How then, do you ensure that you’re in compliance given the lack of standardization? Join leaders for a discussion of:
· The current regulatory landscape and its potential shortcomings
· Standardizing governance and compliance practices across jurisdiction
· Understanding upcoming cyber risk regulations in development
9:25 am - 10:05 am How to Mitigate Systematic and Business Risks from RPA Implementation
A 24/7 bot works much faster than its human equivalent. However without human checking its work, there could be dramatic and catastrophic results.
· Developing a risk assessment and control program to ensure robotic and human error are reduced at your launch stage and thereafter
· Building a robust RPA governance framework to manage risks and increase control and security
· Continuing risk monitoring after scaling up RPA projects organization-wide
10:45 am - 11:15 am Morning Networking & Refreshment Break
10:05 am - 10:50 am PANEL: Developing a Sustainable RPA Roadmap to Build Your Competitive Advantage
• Reviewing the business requirements and essential strategies to adopt RPA
• Defining the scope and scale of RPA investments based on the level of complexity, human intervention and frequency of tasks
• Scaling up your workforce and resources to reap the full benefits of RPA implementation
John Booth
Senior Director, Business Process Management APFresenius Medical Care Asia Pacific
RPA DISCUSSION GROUPS
11:30 am - 12:40 pm Roundtable A: Making the Business Case for RPA
RPA DISCUSSION GROUPS
11:30 am - 12:40 pm Roundtable B: Identifying and Re-engineering the Processes for RPA Pilots
RPA DISCUSSION GROUPS
11:30 am - 12:40 pm Roundtable C: RPA Vendor Assessment & Selection
RPA DISCUSSION GROUPS
11:10 am - 12:20 pm Roundtable D: Realising Greater Value with Intelligent Automation
12:30 pm - 1:30 pm Networking Lunch
1:40 pm - 2:20 pm Drive a Mature Automation Programme to Deliver Major FTE Savings
• How to meet the C-suite ambition of a reduced cost base and FTE savings
• Manage and redefine your strategy for bot operations, bot interaction and bot security
• Introduce AI and robotics to your external clients
• Put metrics around how to manage a half human, half bot workforce
2:20 pm - 3:00 pm Where There is Change, There is Resistance: Three Change Management Keys for Success RPA Implementation
RPA can lead to a dramatic shift in the employment situation. Even after your senior management endorsed the RPA initiative, it is usually the functional teams that are reluctant to the idea of automation, which could lead to failure of the RPA project.
· Fostering a culture of trust within the company to further accelerate RPA adoption
· Making the formal case for change including organizational and cultural aspects to help employees understand the benefits of RPA, lessen fears, and provide the guidance and support to help them cope with the organizational impacts
· Building an RPA Center of Excellence to empower ownership and provide a better way of gathering, assessing, and managing the necessary RPA knowledge and capabilities
John Booth
Senior Director, Business Process Management APFresenius Medical Care Asia Pacific
3:00 pm - 3:30 pm Afternoon Networking & Refreshment Break
3:30 pm - 4:10 pm How RPA Transform Transactional Workflow & Drive Value Creation
· Identifying areas for RPA applications to transform back office operations
· Selecting the most suitable vendors to develop application services addressing the specific process requirements
· Integrating RPA to drive cost savings and value-add operations
4:10 pm - 4:50 pm Intelligent Automation Journey: Developing Cognitive Capabilities for Better Decision Making
While most organizations have understood the value of robotics and are at varied stages of their journey, where does an organization go from here and what does the end goal look like?
· RPA COE design – evolution and models to support future business needs
· Developing cognitive capabilities to enhance your business decision making
· Innovative use of Bots – a shortcut to Artificial Intelligence
· Examples areas where cognitive RPA can be applied in a Shared Service Set-up