3rd Annual Scalable IA Live

February 15, 2022

Gladson Baby

VP & Intelligent Automation Director Fifth Third Bank

Agenda Day 1

10:30 AM Enabling The Business To Actually Achieve IA Scale

  • Gaining support from leadership at a business and focus level
  • Realizing that IA is not a band-aid and evolving to a product mindset
  • Achieving an automation-first mindset to realize digital transformation
  • Converting "technical" work to "digital" work
  • Leveraging success through cogent governance
  • Adopting the correct change mechanism for the business