How the Department of Internal Affairs NZ is Incorporating a Service Design Focus Strategy to Save 107M Per Annum and Invest in Innovation

In this past presentation from Digital Disruption X 2018, Darryl Carpenter, Head of Integrated Services at the Department of Internal Affairs NZ discussed how to:

Utilise a collaborative shared ICT services
Partner with organisations and agencies to boost innovation and collaboration
Implement an ICT strategy that is agile and outcome focused
Use design focus to not only improve your employee engagement for innovation, but implement a design focus strategy that ensures efficiency is increased

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