Utilizing IA as a Strategic Tool to Improve Operational Efficiency and Increase Revenue
27 - 29 May, 2020
WE ARE POSTPONING!
Main Conference: Day Two, Friday, May 29, 2020
8:30 am - 8:45 am
Registration for Main Conference Day Two & Networking Breakfast
8:45 am - 9:00 am
Chairperson’s Day One Recap
9:00 am - 9:45 am
Which Processes Have the Greatest IA Potential?
9:45 am - 10:30 am
Use Case: Roadmap for Success in Scaling your Automation Program
10:30 am - 11:15 am
Morning Networking Break & Demo Drive Raffle Drawing Winners Announced
11:15 am - 12:00 pm
Augmented Analytics and What it Means to Automating Business Intelligence and Insights Generation
Sahar Nezami -
Senior Director, Data Analytics,
Canadian Imperial Bank of Commerce
Interactive Discussion Groups (IDGs)
IDG #1
12:00 pm - 1:00 pm Garbage In, Garbage Out Alexey Shlykov - Senior Director Information and Analytics, Walmart Canada- Where to begin the unenviable data management journey
- Identifying quick wins to set up the team for success and ultimately a harder road ahead
IDG #2
12:00 pm - 1:00 pm Data Analytics- Harnessing automation-driven analytics for improved customer service
- Turning data into business intelligence to deliver business outcomes
IDG #3
12:00 pm - 1:00 pm Layering RPA with ML, AI & NLPIDG #4
12:00 pm - 1:00 pm Chat Bots- Where are the biggest opportunities for virtual agents you may not have considered?
- How an RPA and Chatbot strategy differ and where they may intersect
1:05 pm - 2:05 pm
Networking Lunch Break
2:05 pm - 2:50 pm
Bot Showcase: This is What Ours Looks Like – How About Yours!
In these quick-fire sessions, speakers will give you a view of their bots, where they sit, and what it has meant to their business. Get your questions ready!
2:05 Showcase 1
2:20 Showcase 2
2:35 Showcase 3
