How artificial intelligence (AI) can help maximize customer intelligence ROI
Key challenges and success factors for high value customer-oriented AI projects
The session is anchored with real customer examples/use cases, testimonies, and provides a clear path to AI success for organizations interested in leveraging customer data to directly impact organization ROI.
Deploying high value customer-oriented AI
This webinar aims to present key challenges and success factors when it comes to deploying high value customer-oriented AI projects. During the webinar we will focus on key use cases (churn, cross-sell, personalization…) and present best practices to help build and deploy AI projects, from scoping, data availability to operationalization and adoption.
Key challenges addressed:
- Dispelling common misconceptions about AI (complexity, priorities…)
- Providing a clear path towards AI success by describing the complete project lifecycle
- Focusing on business outcomes rather than technology or data
Walk away with:
- Key AI use cases in Customer Intelligence?
- Best practice on prioritizing and assessing use case ROI
- A realization of how to ensure AI project success?