How artificial intelligence (AI) can help maximize customer intelligence ROI

Key challenges and success factors for high value customer-oriented AI projects

The session is anchored with real customer examples/use cases, testimonies, and provides a clear path to AI success for organizations interested in leveraging customer data to directly impact organization ROI.

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This FREE webinar was recorded on:
4 June, 2020
02:00 PM - 03:00 PM SGT

Deploying high value customer-oriented AI

This webinar aims to present key challenges and success factors when it comes to deploying high value customer-oriented AI projects. During the webinar we will focus on key use cases (churn, cross-sell, personalization…) and present best practices to help build and deploy AI projects, from scoping, data availability to operationalization and adoption.

Key challenges addressed:

  • Dispelling common misconceptions about AI (complexity, priorities…)
  • Providing a clear path towards AI success by describing the complete project lifecycle
  • Focusing on business outcomes rather than technology or data

Walk away with:

  • Key AI use cases in Customer Intelligence?
  • Best practice on prioritizing and assessing use case ROI
  • A realization of how to ensure AI project success?

We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
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