As we noted in the Quick Guide, Attended Automation or RDA is more attainable than ever for any sized enterprise with a range of product offerings, pricing models, specializations, and customizations.
While implementing the change management to seamlessly transition to an RDA solution takes some careful planning and execution, companies who have made the switch describe it as well worth it.
Naturally, ROI Increases. Perhaps surprisingly, employee retention and job satisfaction does as well. When tedious tasks are automated, human talent, particularly millennials, who value meaning and fulfillment in their careers, are able to use their skillsets for meaningful, high-touch customer service and thoughtful execution of tasks. With RDA, everyone wins.
