The World Bank Group is a leading development institution whose own corporate practices are leveraged to assist clients in 189 countries to reach their development goals. Its procurement team manages an annual spend over USD 2 billion with 34,000 vendors across 140 headquarters and country offices. Internally, it has pursued an enthusiastic innovation strategy to digitize its procurement process and identify automation opportunities. Chief of Procurement, Kenny Cheung, will discuss:
Kim Prado, RBC’s Global Head of Client, Banking and Digital Technology, made delivering a client desktop her 2020 priority. Doing so promised to provide a holistic desktop user experience, similar to the ease of using a smart phone. This session will explore the journey to the new technologies, applications and integrations made to achieve this:
As automations scale enterprise-wide, automation leaders are looking at ways to re-imagine the enterprise starting with automated systems. Instead of taking human processes and automating them, this panel discussion will look at how processes, functions and the enterprise as a whole can be re-designed with a bot in mind, and how this will ultimately produce more customer centric (and employee centric) outcomes.
Similar to a roundtable IRL, a V-IDG is a discussion held over video chat. Kept to smaller groups of 5 or less so that everyone is able to visually connect, V-IDGs help senior business leaders get face-to-face time with like-minded people, experiencing similar current challenges. When executive decision makers are facing many of the shared problems across departments, industries, and countries, it’s imperative that they share their found pieces of the jig-saw puzzle. Only then can they collectively start piecing together the whole picture.
Group 1: Adjusting an Automation Strategy to Suit an Organization’s Culture