Many organizations struggle to pass the initial deployment of RPA because their bots have grown ad-hoc and unchecked across multiple departments, projects and platforms.
In order to reach robotic process automation at scale, the technology needs to be seamlessly integrated into both business processes and IT automation platforms.
DISCUSSION: How can the entirety of a bot’s life-cycle; from deployment to retirement, be better embedded into long-term automation strategies?
TAKEAWAY: Walkaway with a checklist of the red flags to audit your organization’s digital workforce for
Auto-Club group utilizes a range of automation tools in their claims and contact center: from natural language processing, to virtual payments and predictive analytics, all of the tools they invest in have one thing in common – they improve the customer experience. In this case study, learn how customer centricity can be a great framework for deciding what automation tools to invest in.
The biggest opportunity for automated reporting is the ability to reduce errors, provide real-time insight with dashboards, and manage data on a 24/7 basis. It’s no secret that timely, accurate data can provide a competitive advantage over competitors. This case study will demonstrate how to do it.
One of the biggest decisions made during the automation journey is purchasing an automation solution. However when an organization does so, they aren’t just investing in a 2-3 year commitment. They’re also investing in a long-term partnership. This panel will discuss the key to creating successful strategic relationships, and share what has made their vendor partnerships work (and what hasn’t).
Machine Learning (ML) is a subset of AI where an algorithm is fed with data in order to be trained in making logical decisions. Teaching an algorithm requires intense data prep and management. However, when combined with automation, the training and execution becomes much quicker.