Main Day Three: Thursday, December 3

11:00 am - 11:10 am Chairperson's Opening Remarks

11:15 am - 12:15 pm WORKSHOP: Empower Employees and Delight Customers with Digital Transformation Across your Entire Business

It’s never been simpler to improve the way people work with the easiest, most powerful, and complete process management and automation capabilities of Nintex Process Platform, powered by Nintex Workflow Cloud. Many organizations, like Zoom Video Communications, are automating workflows and building process apps quickly and easily with Nintex Workflow Cloud.

In this session, you’ll:

  • Hear how Zoom Video Communications supported a massive increase in channel sales during COVID-19
  • Learn to leverage out-of-the box connectors and deep cross-platform integrations to solve complex business problems
  • Extend the power of workflow automation to a broader range of enterprise processes
  • Join automated workflows and RPA bot flows for an unparalleled, comprehensive automation toolset


12:20 pm - 12:50 pm CASE STUDY: The Opportunities And Challenges Of Global Innovation Management At DHL

Stefan Rank - Director Global innovation, DHL

With over 145,750 employees across 50 locations, DHL has accelerated their digital strategy as part of the endgoal to have a fully digital supply chain across logistics, warehousing and transport. This session will provide insight into the global push for innovation, including:

  • Tailoring technological innovation to market portfolios for customer-centered digitization
  • Modelling accelerated transformation of a key technology from idea to deployment
  • Funneling, tracking and communicating for a company-wide ecosystem of innovation
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Stefan Rank

Director Global innovation
DHL

VIDG 1

1:30 pm - 2:10 pm OPTION 1 Discover, Analyze and Assess your Document Processes before Automating Them
Reggie Twigg - Director of Product Marketing for the Digital Enteprise, ABBYY
  • Types of processes that should be automated
  • Approaches to discovering, assessing and redesigning document processes
  • Understanding where AI with machine learning can fit into document process automation


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Reggie Twigg

Director of Product Marketing for the Digital Enteprise
ABBYY

VIDG 2

12:50 pm - 1:30 pm OPTION 2 Stop Fighting Fires and Start Driving Value: Sustainable Strategies to Improve RPA Quality and Reduce Bot Downtime
Matthew Dodgson - Head of Global Solution Engineering, Blueprint Software Systems
  • Primary causes of bot failures and costly break-fix cycles
  • Designing and delivering higher-quality automations that have notably increased up-time and require less maintenance.
  • Setting up an RPA governance model that leads to 3x less bot outages and improved business value delivery across the full lifecycle of an automation


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Matthew Dodgson

Head of Global Solution Engineering
Blueprint Software Systems

VIDG 3

12:50 pm - 1:30 pm OPTION 3: How to Reduce Claims processing Time by 85% with Intelligent Process Automation with Indico
  • Join this session to learn how Intelligent Process Automation provides a single, no-code solution
  • Effectively address structured, semi-structured & unstructured documents
  • Deliver faster claims processing time and an improved customer experience


VIDG 4

12:50 pm - 1:30 pm OPTION 4 Hyperautomation and the Road to Enterprise-Wide Automation: Exploring Automation from Discovery to Testing to RPA to Reduce risk and Extend Value on the Road to Enterprise-Wide Automation
  • Exploring Hyperautomation: from process intelligence to RPA, to machine learning, process mining and AI
  • Utilizing hyperautomation for strategic automation
  • Managing, tracking and measuring end-to-end automation efforts


2:10 pm - 2:30 pm Comfort Break


At the beginning of 2020, E*Trade spent a lot of time implementing productivity monitoring. Since the Covid-19 shutdown, the company has converted to digital payments and has utilized sharepoint to monitor and manage the transition. This session will discuss:

  • The RPA solutions that assigns tasks, manages enquiries and monitors task progress
  • Setting new KPIs for the AP team according to capability tracking
  • 2021: Adapting fully to working from home
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Beth Hoffman

Director, Strategic Third Party Risk and Analysis
ETRADE Financial Corporation

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Marcus Ponder

Manager of Vendor Management, Analytics and Process Automation
E*Trade

From casual Q+A to thought provoking discussion, join these thought leaders for an informal afternoon of automation in conversation.

Who will be joining this afternoon?

Beth Hoffman, Director, Strategic Third Party Risk and Analysis E*TRADE Financial Corporation and Marcus Ponder, Manager for RPA, will be answering all your questions on launching RPA!



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Beth Hoffman

Director, Strategic Third Party Risk and Analysis
ETRADE Financial Corporation

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Marcus Ponder

Manager of Vendor Management, Analytics and Process Automation
E*Trade