Uber’s Delphine Bernard examines human, digital and BPO respectively and collaboratively. Only when you understand the true distinct value of each component can you blend your resources to build AI jobs and achieve collective intelligence for your enterprise.
Human talent
One of the most complex areas of your enterprise is dealing with your humans. If you focus on the people, the numbers will follow. Your team must have smart people who are open minded, flexible, resilient and ready for...