Rapid ROI from RPA: Synergy Case Study

Synergy automates billing to realize significant value

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Intelligent automation success is not a guarantee. The enterprise must have a firm understanding of it's processes and culture. The integration partner must be able to seamlessly provide technology and service. Above all, the enterprise must have a clear strategy for transformation and chrystalize the role intelligent automation plays in realizing that vision.

  • Synergy’s RPA journey started with a pilot project for a complex billing process, to prove that Automation Anywhere could successfully interact with Synergy’s core systems, particularly SAP ERP. After the success of the pilot, a business case was developed to automate numerous transactional billing processes.

Read the case study to understand how Synergy realized benefits included:

  • 280+ Bots in production over a 15 month period
  • 163% ROI $2.3M
  • Overall annual value 99% Reduction in errors to just .05% $1.5M Annual cash bene ts 40% Reduction in billing transaction processing time


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