WATCH: Staying competitive in a digital world- Intelligent Automation with RPA and AI

James Dening of Automation Anywhere showcases the realities facing legacy global corporate enterprise. He notes that it's hard work steering your ship towards digital transformation. That work is made much more difficult by the digitally native speed boats whizzing by and disrupting the present, forward motion and the future.

Enterprise overview

“The world today is a digital world. Digital transformation has to be a top corporate priority. 90 years ago, the average life span on the S&P 500 was 90 years. Today, over the last five or six years, that's dropped to under two decades, 18 years, which is the blink of an eye.”

Enterprise system integration

“The IT landscape within businesses is massively increasing in complexity. Go back 15, 20, 30 years- we had mainframe technologies, Windows and Linux. Then we saw ERP systems, and with every iteration- with every new part- every new piece of technology being added to the mix. We saw the promise of integration. That promise didn't materialize. A gap of what could be automated and actually what was automated was realized. At the moment is being filled primarily with people."

Digital Natives

“Digital natives are now disrupting every industry because an unleveled playing field benefits those native digital companies in many ways. Cost, accuracy and their ability to drive business allow digital natives to provide an unparalleled next generation customer experience.”

6 further select key takeaways

• RPA and artificial intelligence and machine learning put your structured and unstructured data together to give you intelligent automation. Intelligent automation is needed to deal with ever increasing amounts of data and ever increasing complexity.
• The answer is to augment human workers with digital workers. 80% of integration still needing to happen needs to be filled with a mixture of human workers and digital workers.
• Scale is everything. You need a platform that's architected to scale, a platform that leverages next generation technologies
• You need the right commercial models, the right customer success framework and access to strong partner programs
• Automation marketplaces let you buy rather than build.
• The two biggest hurdles:
  • You need to include IT in this conversation. They need to be an integral part of it. You cannot succeed at enterprise wide automation without having your IT function involved.
  • You need sponsorship from senior management.